# Two-factor authentication

Two-factor authentication (2FA) helps secure your account and prevent unauthorized access to your data. Once enabled, to sign into Kumu, you'll need to enter your password *and* an authentication code from an authenticator app like [Authy](https://authy.com/) or [Google Authenticator](https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2\&hl=en).

We strongly recommend managing your authentication with [Authy](https://authy.com/) which supports backups across multiple devices.

{% hint style="info" %}
If you lose your device and do not have backups enabled for your 2FA information, we will not be able to restore access to your account.
{% endhint %}

To enable two-factor authentication on your account, go to the [2FA section of your settings page](https://kumu.io/settings#2fa) and follow the instructions.

*Note: As of April 28, 2023 we no longer support SMS-based 2FA.*


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.kumu.io/guides/two-factor-authentication.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.