Two-factor authentication

Two-factor authentication (2FA) helps secure your account and prevent unauthorized access to your data. Once enabled, to sign into Kumu, you'll need to enter your password and an authentication code from an authenticator app like Authy or Google Authenticator.

We strongly recommend managing your authentication with Authy which supports backups across multiple devices.

If you lose your device and do not have backups enabled for your 2FA information, we will not be able to restore access to your account.

To enable two-factor authentication on your account, go to the 2FA section of your settings page and follow the instructions.

Note: As of April 28, 2023 we no longer support SMS-based 2FA.